In August, 43% of the inspected companies did not follow the requirement of showing the prices in two currencies

The prices of the goods and services offered to the customer have to be presented both in kroons as well as in euros from 1 July to 30 June 2011.
9. 09. 2010

Before the admission of euro on 1 January, the euro prices have an informative meaning. Intensive checking of the obligation to show prices in two currencies continued also in August – whereas during the month the obligation took effect, 764 companies were inspected and in August, the number was 728.


Out of the 728 companies inspected in August, 314 companies did not adhere to the obligation of showing the prices in two currencies, which is 43% of the inspected companies. The most significant mistake was that prices in euros had not been presented at all – this violation was identified in 171 cases which is 58%. The prices were approximated incorrectly in 80 cases and the prices had been calculated by using the wrong currency exchange rate in 44 cases.


The General Director of the Consumer Protection Board Andres Sooniste says, “Compared to previous month, the statistics show decrease in the number of violations and primarily among inspections carried out during the recent weeks.” Sooniste goes on, „Taking into consideration that the obligation to show prices in two currencies had been valid for a month by the beginning of August, we can say that some of the undertakings do not have a very serious or responsible attitude to the above-mentioned requirement“. In connection with this, in August, stricter measures for punishing the companies with violations had been imposed – penalties were established in 63 cases in the amount of 49,940 EEK. At the beginning of every week, the Consumer Protection Board publishes on its home page a selective list of the companies ignoring the obligation to show prices in two currencies.


The Consumer Protection Board's information telephones 6 201 707 and 1330 were used 116 times in August in connection with different issues related to publishing euro prices, incl hints regarding violations. 40 inquiries regarding the euro prices were made in August and 8 people had an appointment.


At the end of August, Fair Pricing Agreement came into effect, the main purpose of which is to slow down the possible increase in prices that could occur with the admission of euro. Joining the agreement is voluntary but the companies who have signed this agreement shall follow the obligations arising from this agreement. The companies who have joined this agreement are easily recognized due to the corresponding stickers which are in a visible place for the customer (e.g on doors etc). The Consumer Protection Board invites the consumers to buy goods and services from the companies who have joined this agreement, and thus fight against groundless price increase!



More information:

Hanna Turetski

Head of the Consumer Policy and Public Relations Department

Tel 6201 706

53 308076